Recently retired Customer Experience Director, Small Business Banking, HSBC UK Debra White has been a Retail and Commercial Banker with HSBC Group for the last 40 years and in September 2016 took on the national role of Customer Experience Director for Business Banking Small Business. Previously Debra was the Regional Director for Small Business in the North region.

Debra spent three years as a Retail Area Manager developing a team of twenty Branch Managers in West Yorkshire and leading the Premier and Wealth proposition. Following this Debra was a Retail Branch Manager at key flagship branches in Huddersfield, York and then became a Branch Director in Leeds City delivering strategy and leading a customer service ethos. In her retirement Debra is now the secretary and volunteer at a local foodbank and NHS Responder.